Terms and Conditions
TERMS AND CONDITIONS – From 1
st April 2010
Bookings and Payment Terms
In order to confirm your booking, the Booking Form and Credit Card
Authorisation (even if no deposit is required) are to be completed and then faxed to (02)94893953
or emailed to
functions@bluegumhotel.com.au. Until these
requirements are met and received, bookings are not confirmed.
Deposit
For both the function areas, 20% of the total food expenditure is
required. This is required at least 2 weeks prior to your function. If food is not required for
your function, a $200 deposit will be required to secure the booking of the venue.
Cancellation
In the event of a cancellation within 5 days of the function date, the
deposit will be kept by The Blue Gum Hotel. Should a cancellation of a function fall within 48
hours of the event commencement time, 100% of catering menu packages will be charged.
Confirmation of Guest Numbers
A guarunteed minimum number of guests attending the function is
required at least 5 days prior to the function and these numbers will form the basis for the
minimum number you are charged for. For example, if you confirm 45 and only 35 arrive, you will
still be charged for the confirmed 45. If by chance numbers rise, we will endeavor to cater for the
extra guests, however take no responsibility if the function menu you are ordering cannot be
organized in time.
Payment
Payment of the total bill is required up front on the night of the
event. The Blue Gum Hotel reserves the right to automatically deduct any additional and unpaid
charges incurred from your credit card without notification. Payment can be made via cash, EFTPOS,
Visa, Mastercard, AMEX.
Cake
Cakes are welcome to be brought to our venue, and no “Cakeage” is
charged for this. We are more than happy to store, cut and serve the cake for you. We can also
arrange a cake for your function, with or without a plaque.
Decorations
Decorations for the function rooms are left up to the discretion of
the organizer. Arrangements for the time you wish to decorate must be confirmed 5 days prior to the
event, so necessary adjustments to earlier bookings can be made by us. Please note, that under no
circumstances is crape paper to be used in any of the rooms as the inks leech the furniture. Any
decorations needing to be attached, can only be done so using ‘blu-tac’.
Entertainment
Entertainment can be either organized through outside means (such as
jukebox etc) or alternatively, we can run our satellite music in all the rooms. No matter the
chosen type of music/entertainment, management reserves the right to adjust the volume accordingly.
The Blue Gum hotel does not have the facilities to play your own music through the speakers. Please
also note that no live entertainment is allowed in the areas (including karaoke). A microphone and
visual projection screen are available for use at your function for speeches/presentations.
Loss or Damage to Property
The client remains responsible at all times for any loss or damage
caused by the client, guests and invitees to the reserved area as well as any property being used
for the function. In the circumstance where damage or loss is incurred, the client will be
responsible for the total cost. The Blue Gum Hotel takes all possible care to prevent
incidents.
Unacceptable Behavior
The management of The Blue Gum Hotel reserves the right to remove
patrons attending functions from the premises for unruly behavior or showing signs of intoxication
as deemed at managements discretion. The bar operates under the Liquor Act 1997 – and thus enforce
the Responsible Service of Alcohol even though you are holding a private function. The Hotel is
licensed until Midnight Monday to Saturday and 10pm on Sundays. All patrons are to vacate the hotel
15 minutes after the before mentioned closing times. For any 18
th Function security must be provided for the entirety of the function. This must be
organized through us at a ratio of 1 security guard per 40 guests.
Unforeseen Circumstances
In the event of inability to comply with any of the provisions of this
contract by virtue or any cessation or Interruption of electricity or gas supplies, industrial
disputes, plant or equipment failure, unavailability of food item, other unforeseen contingency or
accident, we reserve the right to cancel any booking or refund any deposit without notice. Should
the room reserved be unavailable, due to unforeseen circumstances, we reserve the right to
substitute similar venues. Every effort will be taken by us to notify you as far in advance as
possible.